Shipping policy

Shipping Time:
All personalized items are made to order and cannot be produced quickly. Once your order is confirmed, we'll start crafting and ship it as soon as possible. Please refer to each product page for the estimated delivery time. Usually delivered in 5-8 business days after dispatch.

Customs Duties:
The amount paid at checkout is the only charge required. No additional customs duties, taxes, or import fees apply. If you are charged any customs fees, please contact us.

Shipping Issues:
Once the package has been shipped, many factors are beyond our control. We are not responsible for any loss or delay during transit. If your item arrives damaged, you may choose a refund or a replacement shipment.